FAQs

Are your pieces originals or prints?

Each product page tells you exactly what you're buying — whether it's a hand-painted original, a limited edition, or a high-quality print. We're always happy to clarify before you order, just get in touch.

How long will my order take to arrive?

Please see our Shipping & Delivery page for estimated delivery times, which vary by piece and destination.

Can I return or exchange my order?

Yes. You can cancel free of charge within 24 hours of ordering. Once your piece is finished, you can return it within 30 days if it is not right for your space (return shipping is at your cost), or let us know within 72 hours of delivery if it arrives damaged, faulty, or different from the photo you approved (free return in that case). Full details are on our Returns & Exchanges page.

Will the piece look the same as in the photo?

We photograph every piece in natural light to represent colour and texture as accurately as possible. Because many works are hand-finished, slight natural variation is part of what makes each piece unique.

How should I hang my artwork?

Most pieces arrive ready to hang, with fittings included. If you're unsure about sizing or placement, our team is happy to help — just reach out via our Contact Us page.

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also check the status of your order at any time from your account.

Do you offer custom sizes?

Selected pieces are available in multiple sizes, shown as options on the product page. If you're after something specific, contact us and we'll see what we can do.